GSD was created with the philosophy to connect "all things to all people" company. The main idea was to support as
many Indonesian SME "cyberprenuer" to make their ideas realize in the Internet Business. We believe in carving a
niche market segment within the Internet space in connectivity through our products offer.
We started from a little Venture Capital with a lot of dedication. The company grows its cash position from operating
activity and has reinvested again in necessary infrastructure for operation, as well as training and hiring of new
personnel. Thus, significant amount of money will be use toward continuous expansion to meet the demands of new
clients.
GSD will increase working on its brand awareness nationally in stimulating future demand. However the "Demand Side"
of the business continues to grow rapidly by word of mouth regardless of advertising. Hence, profits spent now in adding
greater capacity to stay ahead of our continued customer demand.
Philosophies that shape the company:
Great price
We entered the market by breaking the price barrier on high quality connectivity including IIX with affordable price. As
we expand, affordability and services improvement will continue to be our focus.
Dedicated service
The success of our growth is to treat it's customers with strong sercive ethic. You receive instant service as a customer.
Customers here are known by name and add valuable insight the helps to shape the company's future. Our average response
time is 3 minutes on reboot requests, and we are working towards 1-hour resolution on all trouble tickets. We are open
to all constructive criticism for current and future customers in enabling GSD to be a better provider to its constituents.
We will strive to listen, get insight of how we can efficiently make your lives easier or make our company a better place, and be responsive to your needs.
Reliable solid infrastructure
The reliability of our technology platform is essential to enable us in offering low prices and fast service.
Our geographic redundancy of diverse physical locations allows for complete network disaster continuity and geographic disaster recovery.
Having multiple network diverse connectivity gives you reliable stable connectivity, even in the face of a global net wide situation.
Our infrastructure is also handled by our most highly valued asset of all, our people.
We are expanding with more space, A/C and backup systems.
Maximum customer control
We believe in sustaining long term relationship with you, our customer.
Our support is available 24x7x365 via phone and email. We're here if there are additional services you need.
You can reach me any time through GSD, or email me personally.
Keep our overhead low
We do seek to keep expenses to a minimum while we never sacrifice quality.
You will not find marble floors or layers upon layers of management.
This is to ensure our customers that our prices will continue to be among the best value in the Internet industry.
Partner with our customers
At GSD, we specialize in becoming a silent partner that enables customers to maximize profitability.
Our customer base comprises mainly of shared hosting providers, Application Service Providers (ASPs),
Managed Service Providers (MSPs), Telecommunications providers,
and other value added providers that use our data center to service their end user customers.
Therefore, we have no intention of interfering with our loyal client base by entering into markets that
compete directly for the end user relationship. We take customer privacy very seriously and have never
developed business strategies that create obvious conflicts of interest.